Term Conditions Page

Terms and Conditions

Last Updated: 04/09/2025

Welcome to Arabayaat.com. These Terms and Conditions (“Terms”) govern your access to and use of our online marketplace services in Jordan and abroad. By using our Website, registering an account, or making any transaction, you agree to comply with and be legally bound by these Terms. If you do not agree, you must stop using the Website immediately.

1. Definitions

• Marketplace / Platform: The online service provided by Arabayaat.com to connect buyers and Vendors.
• Vendor: Any person or entity listing products or services for sale.
• Buyer: Any person or entity purchasing products or services.
• User: Any visitor, Buyer, or Seller using the Website.
• Products / Services: Any goods, digital items, or services listed for sale on the Platform.

2. Eligibility

1. You must be at least 18 years old to use the Platform.
2. Businesses must be legally registered in Jordan or in their respective country of operation.
3. By registering, you confirm that the information you provide is accurate, complete, and up to date.

3. User Accounts

• Each User must register using a valid email & phone number
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to use another person’s account without permission.
• We reserve the right to suspend or terminate accounts suspected of fraud, violation of law, or breach of these Terms.

4. Role of the Marketplace

• We provide a digital platform to facilitate transactions between Buyers and Vendors (Sellers).
• We are not the manufacturer, supplier, or owner of most products listed (unless specifically marked as sold directly by us).
• Contracts of sale are directly between Buyers and Vendors.
• We are not liable for product defects, misrepresentations, or delivery issues except as required by Jordanian law.

5. Seller Obligations

Sellers must:

1. Provide accurate descriptions, pricing, and availability of products.
2. Ensure compliance with Jordanian laws, including consumer protection, import/export regulations, and tax requirements.
3. Not list prohibited or restricted items (e.g., counterfeit products, illegal substances, firearms, endangered species).
4. Deliver products within agreed timelines and ensure reasonable packaging.
5. Issue valid receipts or invoices when required under Jordanian law.

6. Buyer Obligations

Buyers must:

1. Provide accurate delivery information.
2. Pay for products or services in accordance with the agreed payment method.
3. Not use the Platform for fraudulent transactions.
4. Inspect products upon delivery and raise disputes within the specified timeframe.

7. Payments & Fees

• Payments may be made via credit/debit card, e-wallets, Cliq, cash on delivery, or other methods supported in Jordan.
• The Platform may charge Vendors a commission or listing fee, as disclosed at the time of registration.
• All prices are displayed in Jordanian Dinars (JOD) unless otherwise stated, inclusive sales tax.
• Sellers are solely responsible for reporting and paying applicable taxes to Jordanian tax authorities.

8. Shipping & Delivery

• Delivery terms are set by Sellers, unless managed by the Platform’s logistics partners.
• Estimated delivery dates are for guidance only and not guaranteed unless explicitly stated.
• Risk of loss transfers to the Buyer upon delivery, unless otherwise required by Jordanian law.

9. Returns, Refunds & Disputes

• Buyers may request returns or refunds in accordance with Jordanian Consumer Protection Law (No. 7 of 2017) and Platform policies.
• Sellers must honor return/refund requests for defective, damaged, or misrepresented products.
• Refunds are processed via the original payment method unless otherwise agreed.
• Disputes between Buyers and Vendors “Sellers” should first be resolved amicably; unresolved disputes may be escalated to the Platform.

10. Prohibited Uses

Users may not:

• Engage in fraudulent, deceptive, or illegal activity.
• Post offensive, defamatory, or misleading content.
• Infringe on intellectual property rights.
• Attempt to hack, disrupt, or misuse the Platform.

11. Intellectual Property

• The Platform, logo, design, and content are protected by copyright, trademark, and related laws in Jordan and internationally.
• Sellers retain rights to their own product content but grant the Platform a license to display it for marketing and sale purposes.

12. Privacy & Data Protection

• We process personal data in accordance with Jordanian data protection laws and our Privacy Policy.
• By using the Platform, you consent to the collection, use, and storage of your data as described in our Privacy Policy.

13. Limitation of Liability

• To the maximum extent permitted by Jordanian law, we are not liable for indirect, incidental, or consequential damages arising from use of the Platform.
• Our liability, if any, is limited to the amount of commission or fees we earned from the disputed transaction.

14. Termination

• We may suspend or terminate access if a User breaches these Terms or violates applicable laws.
• Users may close their accounts at any time, provided all pending transactions are settled.

15. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of Amman, Jordan.

16. Amendments

We may update or amend these Terms from time to time. Any changes will be posted on the Website and will become effective upon posting. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

17. Contact Us

For questions, concerns, or disputes, please contact:

www.Arabayaat.com
Email: Enquiries@arabayaat.com
Phone: [+962-77- 776 9993]
Address: [216, Wasfi Al Tal Street, Al Alia’ Commercial Center, 2^nd Floor, Office#22]